Could you make sure you advise which files you have now furnished and when accurately did you ship the last a single?

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The Complaints Team acknowledged The difficulty, but the participant finally chose to Permit it go, obtaining put in The cash during the account and expressing a want to stop using the casino. The criticism was closed without resolution.

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Regarding your verification, to accomplish the process, we require a lender assertion or screenshot for that banking card ending in 4897 and also a selfie of you holding your copyright.

We've been truly saddened by your decision to dam your account, especially considering that you lately won a substantial quantity. Nonetheless, we completely respect your option.

We recognize your cooperation and confirmation. When you ever face any problems using this or any other casino Down the road, make inizia a giocare oggi sure you Be happy to achieve out to our Complaint Resolution Heart. We're right here that can help.

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Soon after our intervention and providing steerage about the verification procedure, the participant's paperwork were being at last authorised. The difficulty was settled, as well as the participant was in the position to progress With all the withdrawal.

Le comunichiamo che è stata avviata una verifica supplementare sul suo conto. Non appena i documenti saranno stati esaminati, procederemo con la sua richiesta di prelievo.

5, that's an Above regular benefit. While this may well suit the requirements of some gamers, individuals that prioritize fairness within their on the web gambling working experience could uncover other extra appropriate possibilities.

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The participant from Italy experienced requested a withdrawal less than two months just before submitting this criticism. The payment had not been processed however. The Grievances Team experienced reviewed the specific situation and determined which the casino did not breach any conditions in the course of the withdrawal method. It absolutely was famous that the participant had canceled various withdrawal requests, which reset the processing timeline.

La invitiamo a contattarci direttamente o a lasciare i suoi dati in questa sede for every procedere immediatamente alla cancellazione del suo account.